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2022-05-09 526 views
My original booking time was 12:00 noon, later a restaurant staff called and asked me to arrive the restaurant at 11:30 am, due to their full house booking at 1 p.m. and insufficient dining time for arrival at 12. Their initial intention was thoughtful, I believe.On the booking day, when I arrived the restaurant at 11:30 am as they suggested, the restaurant was still CLOSED. I kept ringing them, but nobody answered the phone! Until 11:45 am, the restaurant was finally opened, I asked the staff
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My original booking time was 12:00 noon, later a restaurant staff called and asked me to arrive the restaurant at 11:30 am, due to their full house booking at 1 p.m. and insufficient dining time for arrival at 12. Their initial intention was thoughtful, I believe.

On the booking day, when I arrived the restaurant at 11:30 am as they suggested, the restaurant was still CLOSED. I kept ringing them, but nobody answered the phone! Until 11:45 am, the restaurant was finally opened, I asked the staff why they told me to arrive at 11:30 am, he didn’t answer, he only said the restaurant opens at 12:00!

They didn’t show any regret and sympathy at all!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2022-05-08
Dining Method
Dine In
Type of Meal
Lunch