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2019-08-12
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I don't usually write reviews unless I'm incredibly impressed or disappointed with a venue.Sadly in this case it is disappointment. I opted for the lunch time buffet, which also gives you the option of a main course. I was mortified to see a small cockroach running on top of the cold cuts as I went to see what the buffet had on offer.Now, here is the thing. I know that in large open establishments it is probably impossible to stop the occasional cockroach coming into the venue. The really unforg
Sadly in this case it is disappointment. I opted for the lunch time buffet, which also gives you the option of a main course. I was mortified to see a small cockroach running on top of the cold cuts as I went to see what the buffet had on offer.
Now, here is the thing. I know that in large open establishments it is probably impossible to stop the occasional cockroach coming into the venue. The really unforgivable thing is that when I pointed out the cockroach to the waitress, she actually seemed to be annoyed with me for pointing in out. After glaring at me she disappeared with the plate, only for the same plate to reappear a few minutes later.
In the meantime, did I receive an apology, some kind of acknowledgement from the manager that this doens't usually happen.
NO! Absolutely nothing. To be frank, the staff clearly do not care. Sadly, I'm guessing because it must be mostly tourists that go to the venue, the staff do not feel they have to make any effort to draw in repeat business.
Anyway, I will make sure the staff are not 'bothered' by a visit from me again. awful experience.
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