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Restaurant: TenRen's Tea (Nam Ning Street)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
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complete failure of customer service
2018-11-04 412 views
I visited the shop in aberdeen center, looking to get some tea this afternoon, waited in line for 10 minutes and when it was finally my turn to order, the staff had arguments among themselves on the deliverloo order issue. Then made me wait in front of the counter for another 10 minutes without a single word. I decided to ask them to take the order, and one of the staff just directlt told me that they are not taking the orders for now and that i shoule wait.I find no problem waiting, but
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I visited the shop in aberdeen center, looking to get some tea this afternoon, waited in line for 10 minutes and when it was finally my turn to order, the staff had arguments among themselves on the deliverloo order issue. Then made me wait in front of the counter for another 10 minutes without a single word. I decided to ask them to take the order, and one of the staff just directlt told me that they are not taking the orders for now and that i shoule wait.
I find no problem waiting, but the reason why i am so mad writing my first ever openrice review is their attitude.
It is sk pathetic watching the staff behaving like they dont give a single thing about their customers.
Wish you all the best with that messed up customer service
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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