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2013-10-21
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We had seen many good reviews of the Xia Fei group of restaurants, so despite my aunt's warning of a poor experience here, a group of friends and I decided to try it last weekend.Dinner reservation wasn't hard to get and we were seated promptly on arrival. The waitress who took our order was friendly, however, when we asked about seasonal hairy crab specials, she seemed lost. She then engaged in an excessive back-and-forth with a manager before she could reply with some details on the available
Dinner reservation wasn't hard to get and we were seated promptly on arrival. The waitress who took our order was friendly, however, when we asked about seasonal hairy crab specials, she seemed lost. She then engaged in an excessive back-and-forth with a manager before she could reply with some details on the available dishes and pricing. The whole exchange seemed rather unprofessional.
We did try the Xiaolongbao with Hairy Crab ($38 each) and they were good, the skin was delicate but didn't break, and it had some lump crab meat inside. The Chicken with Crystal Vermicelli and Sauteed String Beans with Minced Pork were both sizable portions and using quality ingredients. However Sweet and Sour Ribs were rather tough, and everyone who had the Dandan Noodles disliked it.
Afterwards, we decided to add a Chicken and Dumpling Soup. However, we waited ages for it to arrive, and had to chase for the dish four times... what was worse, each time we asked about it we were told that it was "on its way". After 45 minutes of waiting, we cancelled the order and left. The management was not apologetic at all.
We usually go to Shanghai Min and found the price at Xia Fei to be slightly higher, which is not justified by the frustrating service.
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