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2019-03-10
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I must say the food here s above average but what disappoints me is the service of staff.We came here for the celebration of birthday as a group of four.We ordered fried sesame crisp with shrimp and chicken stuffing. The fried crumb matched well with the sauce. I like it. We also had a fried shrimp which came in great portion. I like the sour and sweet sauce which made a balance and tasted nice tgt with the shrimp.We also ordered a roasted chicken which s just soso. Not so impressive.Then it cam
We came here for the celebration of birthday as a group of four.
We ordered fried sesame crisp with shrimp and chicken stuffing. The fried crumb matched well with the sauce. I like it.
We also had a fried shrimp which came in great portion. I like the sour and sweet sauce which made a balance and tasted nice tgt with the shrimp.
We also ordered a roasted chicken which s just soso. Not so impressive.
Then it came the fish soup. I was rather surprised the “manager” ( the one in suit) commanded a completely untrained and unskilled staff to serve the fish soup for us.
As u guys may already known, the sliced fish s raw and should be put on the hot volcano stone as fast as possible otherwise it ll not be fully cooked.
Our pot was left untouched for so long as no trained staff s available and it cooled down quite fast.
The manager could have do tht himself instead of forcing an untrained staff to do so. There s a risk of eating raw fish slice .
I must say some of the staff r quite friendly and helpful while in contrast some of the staff r extremely ignorant and impolite !
Then it came the birthday dessert. I reminded the staff several times in advance tht we would like to hv “ birthday greeting words” on the dessert and they said ok. In the end, the greeting s still missing when the dessert s served and the manager had to take it back and remade again. The birthday surprise s all gone also when I called and asked for the “ birthday greeting” , the staff didn’t tell me there s surcharges. I knew it only when I pay the bill. It’s not abt the money it’s abt the transparency and communication between restaurants and customers
I expect restaurant charged with This price should have a higher serving standard
Only decent food s not enough and not justified for the prices.
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