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2019-06-08
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Disappointing evening servers unfriendly and service was under par. Wine glasses were not refilled, tealight candle wasn’t lit, water was refilled only when requested. Empty dishes were not removed until we asked. The icing on the cake was when we asked for coffee at 9.45pm we were told the coffee machine is closed and they couldn’t serve any. Macaroni cheese truffle was not tasty, as it wasn’t cheesy and there was no taste of truffle. It’s the 2nd time I have tried Feather & Bone and a regre
Macaroni cheese truffle was not tasty, as it wasn’t cheesy and there was no taste of truffle.
It’s the 2nd time I have tried Feather & Bone and a regrettable one. It was just as disappointing in the mid-level branch as my first time in the Happy Valley branch. The only thing I can say is the Beef rib on the bone was a steal at hk$700 considering it was 1200gms, but that wasn’t well seasoned and was sent back to be recooked as it was too rare when we asked for medium.
There were huge bugs flying around in the restaurant which they didn’t do anything about.
The restaurant was half empty on a Saturday night and service was not attentive. Overall a huge disappointment for myself and guests.
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