Bouillon

Open Now

Now Closed

Item: Bouillon
Rating: 4
Author: Jan Evans

138 Reviews

Taste

Decor

Service

Hygiene

Value

24849

Sheung Wan

$401-800

French

101

Jan Evans

Level1

Read full review

I have been going to Bouillon for a couple of years now ... with friends and family ... and it has been consistently good in delivering delicious food and a reasonably priced wine list. Tonight, however, there was something off about the service generally. I appreciate that they have suffered tragedy recently but they really need to up their game in terms of customer service. The scallop appetiser was delicious and the Chilean sea bass also was lovely, however I thought the sauce (on the fish) was very odd. It was dark brown and didn't really taste of anything much. I asked one of the staff members how it was made. He explained it was made from vegetable jus with white wine, and he then said, “did you like it?” I said, “ no”. He just shrugged and walked away! Seriously, that's how you respond to a customer? In fact, when I thought about it, there was no time in the whole meal when the wait staff ever asked how things were going, whether everything was OK. And let's be clear, it was early evening and there were only two, maybe four, other diners in the whole place. They were hardly swept off their feet with busyness. Perhaps we shouldn't have visited on April Fools Day.