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2024-07-14
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Upon arrival, I must admit that it does create a high expectation of what should be a wonderful and enjoyable dining experience. Unfortunately, such expectation was short-lived. The dinner service failed to deliver the standards of what the venue seems to promise or advocate. Some of the dishes demonstrated good potential. Yet, most of which were excessively ostentatious, for example that silver plate of vegetables being carried multiple times throughout the dinner service from table to table wa
Unfortunately, such expectation was short-lived. The dinner service failed to deliver the standards of what the venue seems to promise or advocate. Some of the dishes demonstrated good potential. Yet, most of which were excessively ostentatious, for example that silver plate of vegetables being carried multiple times throughout the dinner service from table to table was unnecessary; indeed, rather distracting. Also, I remained in shock that
pasta served at an Italian fine dining restaurant was not even home-made - amajor disappointment.
Aside from the food, the service was mediocre at best - pretentious and not sufficiently attentive to the guests. The level of servicewas sporadic, and hospitality was generally cold and unwelcoming.
An interesting 'first try'. But after this first attempt, I am not sure of my return, frankly. Many points of disappointment throughout the dinner - such a shame. As a new restaurant, I can only wish Citrino best of luck to its survival against its competitors who can offer much more. if not more superior experience, at the same price point. It will be interesting to see how long this outlet will last.
Other Info. :
Seeing the kitchen team disposing garbage bags towards the end of dinner service when there were still guests dining in the restaurant left those dining on my table in shocked beyond belief.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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