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2021-10-20
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Unprofessional Customer Handling.Asking the customer to change the birthday celebration to another day in a rough way, the customer explained that the date of birth is unique. The staff just replied: “Do you want to cancel the booking?”It is ridiculous that you ask the willingness of the customer to cancel the booking for a birthday celebration, while your call is going to force the customer to change the date.You do not care about your customer, how do you care about your product (food)?
Asking the customer to change the birthday celebration to another day in a rough way, the customer explained that the date of birth is unique. The staff just replied: “Do you want to cancel the booking?”
It is ridiculous that you ask the willingness of the customer to cancel the booking for a birthday celebration, while your call is going to force the customer to change the date.
You do not care about your customer, how do you care about your product (food)?
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