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2024-10-06
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I would like to share my disappointment with our last dining semi buffet experience, which makes me hesitant to return.We had a reservation for five, but we were seated at a cramped table near the entrance, despite the restaurant not being full. This arrangement made it difficult to enjoy the meal, given the large buffet plates, drinks, and main courses. The constant foot traffic added to the discomfort.Additionally, we accidentally spilled a drink, and despite the staff noticing, they did not
We had a reservation for five, but we were seated at a cramped table near the entrance, despite the restaurant not being full. This arrangement made it difficult to enjoy the meal, given the large buffet plates, drinks, and main courses. The constant foot traffic added to the discomfort.
Additionally, we accidentally spilled a drink, and despite the staff noticing, they did not come to help us in a timely manner. We had to clean the table and seats ourselves using the few napkins and tissues we had, while the staff ignored us. By the time they eventually came, it was only to clean the floor, long after we had already dealt with most of the mess ourselves. Their lack of attentiveness and slow response were unacceptable.
The service throughout the meal was slow, including delays in clearing plates and providing the bread that was supposed to come as part of our meal.
The food quality was also disappointing. The oysters at the buffet were not fresh, and the main courses were served with significant delays, with one dish arriving almost 40 minutes after the others.
Considering the price we paid, the overall experience was far below what we expected. I hope you take this feedback seriously to improve both the service and the food quality. At this time, I do not feel comfortable making another reservation based on this experience.
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