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2025-01-21
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This was one of our most terrible dining experience ever.Last Sunday, my husband and I spent an afternoon at this restaurant. We bought the pre-paid afternoon tea set at Kxxxk. Though we requested for a window seat beforehand, the table was rather small and the aisle was narrow and we had a large and heavy shopping bag and other belongings on hand. The manager / waiters didn’t at least ask whether we needed a larger table and still took us to the seats.Before starting the meal, we asked them to
Last Sunday, my husband and I spent an afternoon at this restaurant. We bought the pre-paid afternoon tea set at Kxxxk.
Though we requested for a window seat beforehand, the table was rather small and the aisle was narrow and we had a large and heavy shopping bag and other belongings on hand. The manager / waiters didn’t at least ask whether we needed a larger table and still took us to the seats.
Before starting the meal, we asked them to switch table as the tables at the back are clearly available. They instead suggested offering us a white towel so we can place our personal belonging in the table, and they would help us store our large shopping bag. My husband rejected the offer and we finished our meal very quickly and left.
To be honest, it was absolutely not the customer experience we would expect from a so-call high-end restaurant which has the spectacular view of Victoria Harbour. It totally ruined everything.
We doubted that we weren’t deserved a better dinning experience just because this wasn’t afternoon tea set at original price?
Then why did you offer the discount on Kxxxk platform in the first place?
From this awful dinning experience, no wonder Hong Kong people like going up to the mainland China to spend.
We will never visit again and tell our friends not to go.
$450
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