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2019-04-30
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The second dish was mainly lobster, and 4 of the 6 pieces had large pieces of shell in them. The response to my complaint was simply “oh I see, do you want more lobster in this case?”, without any apology. When I responded that I would surely take some I did -not- get any more and the next course was served, ignoring the offer.The two main dishes were first fish (which was ok) and then beef (which was very good), but my partner does not eat beef and got a replacement for the second main. The rep
The two main dishes were first fish (which was ok) and then beef (which was very good), but my partner does not eat beef and got a replacement for the second main. The replacement was 99% identical to the fish dish before, which was already nonsense given that the restaurant did not even try to vary or cook something else from their a la carte menu. It was the same sauce as before, the same presentation. The only difference was that it was literally a chunk of fried breaded fish. The fish you get usually in cheap places like ruby Tuesday, or the fish you can buy from the freezer in Wellcome. And it was no different in taste as well - no spices, no herbs were used, it was straight plain. We complained and got a better replacement (some other fish dish from the lunch set).
In total, I have never been at a Michelin started fine dining place with such strong flaws in the dishes. It was horrendous to present this for the most expensive tasting menu the restaurant offers.
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