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2024-06-25 7519 views
Organized sunday brunch for a big party at The Steak House with high expectations as we were here before COVID and hotel renovation. While the cold dishes and desserts tasted good, the main dishes were disappointing: rib eye was tough even though it’s medium rare, prime ribs tasted ok but seemed less appetizing because they were put on the plates for too long before serving. Service was the main issue : no one came to serve water when we were seated; no one asked about what we would like to drin
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Organized sunday brunch for a big party at The Steak House with high expectations as we were here before COVID and hotel renovation. While the cold dishes and desserts tasted good, the main dishes were disappointing: rib eye was tough even though it’s medium rare, prime ribs tasted ok but seemed less appetizing because they were put on the plates for too long before serving. Service was the main issue : no one came to serve water when we were seated; no one asked about what we would like to drink until we asked; the egg benefit was served after all the main dishes!; they forgot to serve the complimentary cake until we asked for the bill…. Gone were the attentive services of the old days ! the staff looked like chickens without head…: it’s probably the worst 5-star hotel dining experience i ever had… a restaurant could not serve quality steak even you called yourself The Steak House!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-06-23
Dining Method
Dine In
Spending Per Head
$1080 (Other)
Celebration
Birthday
Recommended Dishes
  • Salad Bar