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Poor Ambiance & Poor Customer Follow Up
2023-08-09 436 views
My wife & I booked a table for two - 3 weeks in advance. When we arrived, the owner allocated us a table at the basement level which he hosted a party of 16 persons. The basement is so small with low ceiling & plus a bar. What annoyed us was - the party of 16 pax treated the place like its own private function. Sure, its not their fault but its the fault of the owner & establishment because the party of 16 basically took up 90% of the dining area and created so much noise that my wife & I could
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My wife & I booked a table for two - 3 weeks in advance. When we arrived, the owner allocated us a table at the basement level which he hosted a party of 16 persons. The basement is so small with low ceiling & plus a bar. What annoyed us was - the party of 16 pax treated the place like its own private function. Sure, its not their fault but its the fault of the owner & establishment because the party of 16 basically took up 90% of the dining area and created so much noise that my wife & I could not even exchange a decent conversation without having to yell out aloud. The end result was he ate our dinner as fast as we can - simply to get out of the basement. The dinner costs us HK$700 for a dining experience of ZERO. We left the feedback & asked the staff to inform the owner to call us so that we can explain the dissatisfaction but to date - he has yet to make an effort. 

Avoid going to this restaurant if you want to half a decent evening with good ambiance. Additionally, when being served - we asked the staff that brought us our dish i.e. what is this dish. The female staff said its a bit of this & that with sour taste (totally clueless). 

Never going back to substandard venue. 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
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Date of Visit
2023-08-05
Dining Method
Dine In