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2023-11-22
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Waiting staff was absolute garbage. Rude and ill-mannered. Did not know how to use the octopus machine. Kept rubbing my phone with the restaurant phone. Removing the phone when the transfer signal was incomplete. I heard a large "beep" and it charged me for a pint of Suntory on my octopus card. Yet, she still refused to give it to me because it did not show on their octopus transaction history. Yet, on my phone, it clearly read that I was charged at the exact same minute (time stamped).Fine. Wha
Fine. Whatever, I can deal with that. Sure. They didn't receive the money, so I won't get my drink. However, the staff was a complete ignorant. Refused to be helpful. Was on the defensive like I wanted to rob them of a $94 pint. Sure, I acknowledge that I may not be given the pint because they did not receive the money from their terminal, but I sure as hell wished I was approached better. Shitty staff.
Just the explanation and the staff's condescending attitude makes this place a "local" turn-off. Don't waste your money here. It's a tourist trap. Go to 711.
Other Info. :
Their food looks great. Can't say the same for the staff.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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