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Level3
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Poor Dining Experience
2023-09-15 933 views
my dining experience at this restaurant is quite bad. this is my 3rd time going to pondi and i've previously been to their associate restaurants like brut as well. i booked my table very early in advance and we were never informed that we will be sitting outdoor. of course i understand that the restaurant has limited space and seats, but nevertheless it is expected that we should be informed when we book online or on the phone. imagine sitting outdoor for 2 hours in the summer. also, we ordered
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my dining experience at this restaurant is quite bad. this is my 3rd time going to pondi and i've previously been to their associate restaurants like brut as well. i booked my table very early in advance and we were never informed that we will be sitting outdoor. of course i understand that the restaurant has limited space and seats, but nevertheless it is expected that we should be informed when we book online or on the phone. imagine sitting outdoor for 2 hours in the summer. also, we ordered quite a lot of dishes and the timing it takes for the dishes to arrive is simply terrible. we started dinner at 8pm and until 10pm even when the staff told us it was their last call, our food has not arrived yet. food overall in general is fine, nothing amazing given the improvement in the neighborhood areas recently. pondi use to be quite good in my opinion but it definitely is not able to keep up with their competitors.

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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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