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2012-04-30
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My wife and I were looking forward to Saturday brunch at Madam Sixty Ate after heaing good things. Here's how it went;ENVIRONMENT & DECORNice contemporary design and good natural light from big windows makes a nice daytime dining atmosphereSERVICE* First impressions were not good - I asked the waitress if she could do a skim cappucino and she frowned and looked as if it was a tiresome and unreasonable request* My cappucino took about 20 minutes to arrive - diappointing as I always order one befo
ENVIRONMENT & DECOR
Nice contemporary design and good natural light from big windows makes a nice daytime dining atmosphere
SERVICE
* First impressions were not good - I asked the waitress if she could do a skim cappucino and she frowned and looked as if it was a tiresome and unreasonable request
* My cappucino took about 20 minutes to arrive - diappointing as I always order one before ordering food so I can enjoy it while I wait for the food (it should only take 5-10 mins to come)
* When the cappucino arrived the teaspoon was dirty with some dried material stuck to it - I asked the waitress for a clean spoon and she said nothing (no aknowledgment or apology) and simply replaced the spoon. I guess this happens but waiting staff should at least apologise to the customer, if nothing else to re-assure them this is a rare case and it doesn't usually happen...
FOOD
* The food took a long time to arrive (perhaps 30 mins or more)
* My eggs benedict with pork belly was a nice concept as a variation on tradiional eggs benedict. The pork belly was tasty and eggs were well cooked (still runny). It did have some strange deep-fried ball thing filled with garlic butter which burst and sprayed my shirt when I cut into it - the taste and consistency where quite strange
* My wife ordered some home cooked sausages - they looked nice and the flavours was quite complex, however the texture was very "mushy" and strange - were were worried that they may not be cooked properly
The restaurant has a lot going for it with nice atmosphere and some creative food concepts but it was let down by some details in the execution of the food and most importantly the service - in that kind of place or that price I really expect at least basic service and rudeness is really inexcusable. I should say, I don't think the waitress meant to be rude but she seemed unaware of diners expectations and did not communicate well.
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