40
16
17
Level3
51
0
Poor service
2021-01-24 2249 views
Really poor service, it spoil all our mood on the New Year day. Everything was too worse, but price charge for 40~50% higher than usual. The Filipino waitress lack of experience, rude & impolite, she all the time black face to all Customers and putting the cutlery heavily on the table, she was extremely annoying. The food also poor on that day, the lamb & steak were cold when bringing out, mashed potatoes are just 1/3 portion than before, the dessert ice cream was melted & the portion is 1/3
Read full review
Really poor service, it spoil all our mood on the New Year day. Everything was too worse, but price charge for 40~50% higher than usual. The Filipino waitress lack of experience, rude & impolite, she all the time black face to all Customers and putting the cutlery heavily on the table, she was extremely annoying. The food also poor on that day, the lamb & steak were cold when bringing out, mashed potatoes are just 1/3 portion than before, the dessert ice cream was melted & the portion is 1/3 than usual, wonder why they charged higher holiday price but food were worser, the portion were smaller than usual, I will not come back anymore

Did their group noticed that how bad service this restaurant provided? I thought the main problem is the expatriate manager also very impolite.
57 views
0 likes
0 comments
38 views
0 likes
0 comments
42 views
0 likes
0 comments
26 views
0 likes
0 comments
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
1 Recommended
    Post
    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Dining Method
    Dine In