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Restaurant: Harbourside Grill
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level1
4
0
2022-07-01 1526 views
Receptionist was not well trained and treated Asians and Foreign customers differently!本身滿懷期待和朋友去呢間海景餐廳慶祝生日。晚上8點15準時到達,因為book枱時話其他時間都full。去到餐廳個位短髮receptionist一直黑面,全程示意我地掃code都一句說話都唔願意同我地講,我地禮貌地表示想出outdoor因為當晚餐廳只有數枱客。全程安排入座的時間都只係黑面唔願意對我地講野。但後來見到佢對另一枱外國客人十分友善,又有介紹,而且有笑容,令我地感慨原來大家Asian眼中都睇不起Asian。當晚我地在叫了酒水和前菜後,一直都沒有人過來睇過我地張枱。在點咗主菜後,等了好久都無人來過,然後就有侍應問我地要甜品嗎。我地回應仲等緊主菜,原來漏咗單,之後先去處理。但呢個時候餐廳已經趕著關門,要求我地點埋甜品,在上咗主菜不久後就上埋甜品。仲話餐廳已經last order。本來想開開心心食個生日飯,結果係比餐廳無視,漏單,同趕我地走。本身對主菜牛扒好有期望,可能係趕著煮返比我地食,味道真係令我地好失望。早知
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Receptionist was not well trained and treated Asians and Foreign customers differently!

本身滿懷期待和朋友去呢間海景餐廳慶祝生日。
晚上8點15準時到達,因為book枱時話其他時間都full。

去到餐廳個位短髮receptionist一直黑面,全程示意我地掃code都一句說話都唔願意同我地講,我地禮貌地表示想出outdoor因為當晚餐廳只有數枱客。全程安排入座的時間都只係黑面唔願意對我地講野。但後來見到佢對另一枱外國客人十分友善,又有介紹,而且有笑容,令我地感慨原來大家Asian眼中都睇不起Asian。

當晚我地在叫了酒水和前菜後,一直都沒有人過來睇過我地張枱。在點咗主菜後,等了好久都無人來過,然後就有侍應問我地要甜品嗎。我地回應仲等緊主菜,原來漏咗單,之後先去處理。但呢個時候餐廳已經趕著關門,要求我地點埋甜品,在上咗主菜不久後就上埋甜品。仲話餐廳已經last order。

本來想開開心心食個生日飯,結果係比餐廳無視,漏單,同趕我地走。本身對主菜牛扒好有期望,可能係趕著煮返比我地食,味道真係令我地好失望。早知道就由得餐廳漏單,直接食甜品甜品Tartine十分好味,係唯一令大家滿意的菜色。

全個個程比人漏單到趕我地走都無一句道歉,只係不斷提醒我地餐廳要關門。老實講,海景再靚,服務態度差都難以成為光顧原因。特別是Receptionist 的黑面態度更令我地滿頭問號。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Dining Method
Dine In
Recommended Dishes
  • Apple Tartine