Video
Read full review
2012-10-30
1763 views
Gaia USED to be our favorite restaurant. What happen while closed for "renovation"??We were in love with this italian restaurant; quite expensive but the service was absolutely perfect, the food so fine and traditional with a little touch of originality, the terrace was quiet and everybody was anticipating our needs even though discreet. We were always welcomed with friendly smiles, appetizers, tasty bread and perfumed olive oil and thanked with sweets. We were very regular customers and spend l
We were in love with this italian restaurant; quite expensive but the service was absolutely perfect, the food so fine and traditional with a little touch of originality, the terrace was quiet and everybody was anticipating our needs even though discreet. We were always welcomed with friendly smiles, appetizers, tasty bread and perfumed olive oil and thanked with sweets. We were very regular customers and spend lots of money there.
Then they closed for "renovation". The experimented and nice servers moved to Isola, at IFC, and we looked forward to the reopening for a long long time.
Finally it opened and we were excited to discover the new interior. But nothing changed. Nothing?...
We were installed at a table on the terrace, right under the kitchen's ventilation. New and disgusting....
No appetizer, the food was correct but the service a disaster! The new waiters have no experience, very bad organized and look at you like as you were mad when you ask for something. We ordered coffee but no more sweets were offered.
Disappointing, but it was their first day, so... we came back yesterday evening, one week later.
The whole terrace was crowded (?) which never happened even on weekdays. We were installed in a table inside and waited 15 min. to get the menu - I helped myself. The waiters were wandering around like lost, chatting together during our whole dinner. No appetizer (for us because some other customers were more lucky), we waited 10 min. more for our glass of wine and some bread. After 20 minutes more, we received our zucchini and mozzarella pizza. The food was really so so, Pizza Express does tastier pizzas!!! (I am from Switzerland, the country right next to Italy, so you can trust my taste!!) Then we waited for a looooong time and I ate all the bread basket (thanks for my waist!!!)
Our five oxtail raviolis were nonetheless delicious.... Yes, FIVE! They are getting soooo cheap!!!
I was really angry. We explained to the waitress that we used to be regular and welcomed with appetizers, and have some sweets etc. She looked confused and explained us that the kitchen's staff was new and not enough... What the hell?!? I am a comprehensive person but this restaurant is REALLY expensive and tries to give an air of luxury. We spent lots of money and three hours in total. NO MORE!
Sure thing, my LAST dinner at Gaia!!
Post