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Level4
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Subpar customer experience
2019-12-25 2205 views
Christmas Dinner on Dec 25. A chalet for unhappy customers.I will keep this precise and to the point.- restaurant is understaff, customer service is inattentive and slow response rate. - Bad value for money - traditional fondue, all u get is cheese fondue and just bread. Can’t really taste the wine in the fondue. You get much better value and authenticity and satisfaction from something doing this at home. Get creative and DIY at cafe de coral.- it’s unfair to customers who pay this money for s
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Christmas Dinner on Dec 25. A chalet for unhappy customers.

I will keep this precise and to the point.

- restaurant is understaff, customer service is inattentive and slow response rate.

- Bad value for money - traditional fondue, all u get is cheese fondue and just bread. Can’t really taste the wine in the fondue. You get much better value and authenticity and satisfaction from something doing this at home. Get creative and DIY at cafe de coral.

- it’s unfair to customers who pay this money for such service and sub-par food quality.

Be competitive, do it properly, or close it down.


(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2019-12-25
Waiting Time
10 Minutes (Dine In)
Spending Per Head
$500 (Dinner)