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2019-06-24
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I have never written a review on Openrice but have to do it this time to warn fellow customers to stay away from this wine bar.We were a party of 8 people - was going there for a few drinks after our dinner, we ended up ordering 5 bottles of wine that should warrant some level of services from the bar, however, when one of us asked the supervisor of the bar to hear up the bread that came with the cheese platter, he responded: you are so needy; and he swore, we got really agitated and quickly fi
We were a party of 8 people - was going there for a few drinks after our dinner, we ended up ordering 5 bottles of wine that should warrant some level of services from the bar, however, when one of us asked the supervisor of the bar to hear up the bread that came with the cheese platter, he responded: you are so needy; and he swore, we got really agitated and quickly finished our drink and left. One of us stayed behind to have quick chat with this supervisor, he admitted he was lazy and didn't want to warm the bread but did not apologies or feel bad at all. and he called my other friend 'needy all night' while all he did was asking for water and the bread to be heated up? the supervisor obviously did not care about the business from locals.
the worst client services I have ever experienced in any industry and this bar/restaurant should not exist in HK! I will never go back!!
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