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Level1
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Technical failure
2023-11-02 132 views
Came here a week ago. The staff kept telling me to order at the kiosk which I had tried multiple times with the discount code on my app. It NEVER works! They tried and knew it too but kept accusing me for pressing the wrong button, I work in tech and I can read and write Chinese and English. So hell no it’s me, it’s your stupid system. Came here again today, same f king problem. I tried multiple devices and also tried restarting my app. I spent 5 mins here already. They still refused to help me
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Came here a week ago. The staff kept telling me to order at the kiosk which I had tried multiple times with the discount code on my app. It NEVER works! They tried and knew it too but kept accusing me for pressing the wrong button, I work in tech and I can read and write Chinese and English. So hell no it’s me, it’s your stupid system. Came here again today, same f king problem. I tried multiple devices and also tried restarting my app. I spent 5 mins here already. They still refused to help me at the cashier. And I was not being a pain in the ass! I get it if I come at peak hours but nope I came at 9am. Technology helps but seems like staff here reply too heavily on it and give zero f about service.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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