Video
Read full review
2012-02-13
73 views
It was a cold night and my friend and I really wanted hotpot. The place we originally wanted to go to was completely booked, so we thought it would be nice to go to Little Sheep. Since it's a part of a well known restaurant chain, we thought the quality would be decent or at least above average. But boy were we wrong!We were seated immediately. Their seating is a bit weird-- tables seem really close to each other and we were wayy too close to the people at the next table. The two of us decided t
We were seated immediately. Their seating is a bit weird-- tables seem really close to each other and we were wayy too close to the people at the next table. The two of us decided to go for the all-you-can eat deal, which comes with a complimentary order of lamb meat. After placing our order, they set us up with our soup and quickly served the complimentary dish.
We loved the lamb and were looking forward to the other items we ordered. ...unfortunately, nothing came. We thought that it might have just been a somewhat busy time for them, so we patiently waited. About 30-40 minutes in, we just could not wait anymore. The all-you-can-eat set is for two hours, and they had almost wasted half of our time! We asked one of the servers and she asked us to point out who had taken our order form. How did she expect us to remember?!? So, we ended up reordering and finishing up our lamb dish while waiting for the food to arrive.
In less than five minutes, EVERYTHING comes out. If we had known that it would have been so quick, we would have definitely asked them about our order sooner!
Despite losing our order and making us wait, none of their servers bothered apologizing to us or offered to compensate our wait time.
Well, the food arrived and by that point we were incredibly hungry and could have eaten anything. But, we were disappointed by the quality of the food. Nothing tasted fresh-- I probably would have been better off with getting something from the frozen section of a supermarket and hotpotting at home.
Also, we had ordered the bottomless sugar cane juice. The drink was way too sweet and seemed like they had just used a powdered mix. The more we drank it, the thirstier we got (and of course, the MSG from the soup did not help at all).
I have to say- for this "award winning" restaurant, I am incredibly disappointed and I will be sure not to eat here again.
Post
