99
16
11
Level1
2
0
2023-10-14 860 views
i went to this restaurant to celebrate a friend’s birthday last week and the experience was not bad. the food was quite good, so i recommended it to a friend and from what i heard, what she experienced is one of the most terrible dining experiences i’ve ever heard of in Hong Kong.first thing some of the staff in this restaurant need to realize is that you’re in Hong Kong, not in France. while it is a cultural thing to pay for water in Europe, there is no such practice in HONG KONG. apparently a
Read full review
i went to this restaurant to celebrate a friend’s birthday last week and the experience was not bad. the food was quite good, so i recommended it to a friend and from what i heard, what she experienced is one of the most terrible dining experiences i’ve ever heard of in Hong Kong.

first thing some of the staff in this restaurant need to realize is that you’re in Hong Kong, not in France. while it is a cultural thing to pay for water in Europe, there is no such practice in HONG KONG. apparently a foreigner waiter approached my friend and asked if they wanted sparkling and still, to that question they answered “tap water”. this waiter immediately got pissed, didn’t say anything (like a child), and just turned to the page on the menu that says the restaurant does not serve tap water and went away. the problem isn’t even whether you provide tap water or not but the poor attitude of your staff.

you would not imagine being treated like this judging from the amount of money you’re paying to dine in this place right? this waiter then asked the only Asian staff to serve my friend’s table from that point on. my friend further witnessed this staff not paying the same amount of hospitality to a local as he paid to a possibly French diner in a nearby table of a couple. honestly, this is truly disgusting behavior that can completely ruin a dining experience. train your staff properly before you serve your customers!

i regret recommending this place to my friend and certainly will not recommend it to anyone anymore.
19 views
0 likes
0 comments
14 views
1 likes
0 comments
16 views
0 likes
0 comments
24 views
0 likes
0 comments
79 views
0 likes
0 comments
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-09-27
Dining Method
Dine In
Spending Per Head
$450
Celebration
Birthday