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Unprofessional conduct
2017-06-24 1151 views
Made a reservation for dinner on a Saturday which was confirmed by email. We wanted to dine at 7.30 but was advised by the staff that they had a seating at 6.45. This was fine but when we turned up at the restaurant the door was shuttered and numerous calls to the establishment bounced right to voicemail. I was accepting that maybe I had made a mistake in my reservation but the precense of two other dinner parties outside the door, both also slotted in for 6.45, proved me otherwise. Understand i
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Made a reservation for dinner on a Saturday which was confirmed by email. We wanted to dine at 7.30 but was advised by the staff that they had a seating at 6.45. This was fine but when we turned up at the restaurant the door was shuttered and numerous calls to the establishment bounced right to voicemail. I was accepting that maybe I had made a mistake in my reservation but the precense of two other dinner parties outside the door, both also slotted in for 6.45, proved me otherwise. Understand if there were some operational issues but a courtesy call would have been appropriate at a minimum. Unprofessional.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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