4
1
0
Level1
1
0
Very disappointing
2020-02-21 642 views
Very disappointing experience in the shop. Currently, the shop is offering a discount for egg tart. Basically it is a buy 3 and get 3 free.However, the staff does not mention the discount to the customers.After I finished purchasing  3 egg tarts (i only get 3), another customer came in and buy 3 and get 3 free (6 in total).Then i asked the staff onsite what is the reason the other customer got 6 in total. While i only got 3. They replied “Since you have not mention about using the discount durin
Read full review
Very disappointing experience in the shop. Currently, the shop is offering a discount for egg tart. Basically it is a buy 3 and get 3 free.

However, the staff does not mention the discount to the customers.

After I finished purchasing  3 egg tarts (i only get 3), another customer came in and buy 3 and get 3 free (6 in total).

Then i asked the staff onsite what is the reason the other customer got 6 in total. While i only got 3. 

They replied “Since you have not mention about using the discount during the purchase, so we will not give out the extra 3”.

What kind of ethics and attitude it is. Very poor customer services indeed.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
Post
DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2020-02-21
Waiting Time
1 Minutes (TakeAway)