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Very poor service
2024-05-27 1528 views
Extremely poor service with impolite waitress not willing to provide, albeit minimum, assistance in this Wanchai Al Dente.  Customers are helpless with wrong food and no proper utensils.  Steak was overcooked.  Water drippage from ceiling to table and nuisance to customers ignored.   As a regular customer who has dined at different Al Dente restaurants (central, TST, Wanchai….) for more than 15 years, I was shocked how Al Dente serves customers now.  I feel ashamed and won’t recommend this resta
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Extremely poor service with impolite waitress not willing to provide, albeit minimum, assistance in this Wanchai Al Dente.  Customers are helpless with wrong food and no proper utensils.  Steak was overcooked.  Water drippage from ceiling to table and nuisance to customers ignored.   As a regular customer who has dined at different Al Dente restaurants (central, TST, Wanchai….) for more than 15 years, I was shocked how Al Dente serves customers now.  I feel ashamed and won’t recommend this restaurant at all.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Date of Visit
    2024-05-24
    Waiting Time
    15 Minutes (Dine In)
    Spending Per Head
    $175 (Lunch)