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2017-08-16 274 views
I visited this restaurant twice in the past (about a year ago). I was impressed both of the time - the food was top-notch and the service was ok. However, this time was downright terrible. I wonder if this has to do with their ongoing expansion across HK.Let's talk about the food first:We ordered pork ribs, which we enjoyed a lot last time around. It was succulent, tasty, and the meat was so tender. However, this time, it was god-awful - the meat was so tough, as if it were over-cooked. The comp
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I visited this restaurant twice in the past (about a year ago). I was impressed both of the time - the food was top-notch and the service was ok. However, this time was downright terrible. I wonder if this has to do with their ongoing expansion across HK.

Let's talk about the food first:
We ordered pork ribs, which we enjoyed a lot last time around. It was succulent, tasty, and the meat was so tender. However, this time, it was god-awful - the meat was so tough, as if it were over-cooked. The complimentary fries were soft and tasteless, unlike last time's.

Also ordered the crab linguine, which was another let-down. The crab tasted nothing like crab; if you don't tell me it's crab, I would have thought it's canned tuna. Luckily, it didn't taste bad and the portion was generous.

The third dish was pork belly. The portion was so tiny. I expected so much more for that price. It was a bit too salty as well.

The last dish was paella. It was the best one among all that we had ordered. (But this place is famous for its pork, so it's mind-boggling that it's the paella that tasted the best). There is a generous amount of seafood and the rice was soft and tasted heavenly. 

In addition to the mediocre food, the service was unacceptable.

There is this ethically Chinese guy who doesn't speak Cantonese. It was obvious that he didn't want to serve anyone - he spoke without a hint of enthusiasm and acted as if he just wanted to go home. He also sounded very arrogant and rude, which was puzzling. 

Also, there is this waitress who was lost in her own world. I am not sure if she is new to this place; if she is, I would forgive her.  If she is not, then she has to be fired - she was slow, unsure about how everything works, unable to understand very clear instructions. She is not rude, just a bit dumb.

This place really needs some serious improvement. I am very disappointed by this particular dining experience. This place used to be extraordinary, but for God knows what reason, everything has deteriorated to a point where I found myself seething as soon as I left the restaurant.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Spending Per Head
$180
Dining Offer
Coupon