湊湊甄選 (K11 Musea)

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Item: Coucou Reserve (K11 Musea)
Rating: 2
Author: clui1210

Coucou Reserve (K11 Musea)

174 Reviews

Taste

Decor

Service

Hygiene

Value

33236

Tsim Sha Tsui

$201-400

Taiwan Hot Pot

Terms & Details:
Restaurant:	Coucou Reserve (K11 Musea)
Offer:	Dine and earn miles at this Cathay partner restaurant ! Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Join the Cathay membership programme and start earning miles today!
Asia Miles can be earned on eligible transactions of up to HKD10,000. Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles. Asia Miles earned are based on the total amount spent including service charges, taxes and tips. Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining. Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.

Other Cathay Terms & Conditions apply.

clui1210

Level4

425

I had high expectations of this place as I heard this place was packed and people would have to line up for a long time...the huge number of branches already gave me false confidence in the placeAs soon as you walk in, you're amazed by the interior decoration of the restaurant. However, the moment the waitress speaks, you ready know their customer service level is bad. She just blurted out a whole bunch of info without articulating, and when I asked her to repeat, she asked me to ask someone els

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I had high expectations of this place as I heard this place was packed and people would have to line up for a long time...the huge number of branches already gave me false confidence in the place

As soon as you walk in, you're amazed by the interior decoration of the restaurant. However, the moment the waitress speaks, you ready know their customer service level is bad. She just blurted out a whole bunch of info without articulating, and when I asked her to repeat, she asked me to ask someone else...?!

throughout the meal, we had asked a few other servers for either more water for out hotpot, or more hot tea, or to add some items. Every single server were basically operating in a robotic mode and speaking in monotone.

The worst thing was the soup base. We got the taiwanese ma la pot, and for some reason, it kept clogging up and becoming this thick paste which resembled gelatin, and with the color, it looked like a big chunk of duck blood

the lamb and the beef we ordered were only just ok for the price, te only thing good about this meal was the cute appearance of their squid balls which came in little penguin figures.