We arrived at this restaurant on a Tuesday morning for a quick breakfast. We didn't know the price would be cheaper if we paid the bill before 11:30, so it was already a good start for us!
Food: We ordered a portion of Shrimp noodle rolls $29, BBQ pork noodle rolls $26, Chicken with sticky rice in lotus leaf $26, Goldern sand-custard buns $23, Beef meatballs $23, Shrimp dumplings $29, Deep-fried double layered milk rolls $23, Pan-fried turnip cakes $23, 3 portions of Chinese tea (it's compulsory even though I hate Chinese tea) and a coke $12.
The food was a present surprise! For example, the shrimps from the noodle rolls and dumplings were huge, fresh and tender; the BBQ pork was well roasted and the pork quality was rather good (i.e. not too much fat); the creamy runny egg custard filling from the golden custard bun was hot, not too sweet and yummy. The quality of the beef meatballs, sticky rice in lotus leaf and turnip cakes were average but the deep-fried double layered milk rolls were delicious! I felt like eating potato croquettes with the creamy eggs & milk inside. I've never tried this before but I loved it!
Service: Staffs were neither friendly nor professional. They never smiled, never had any eyes contact and they talked so loud like they were shouting at people all the time. The staffs who served us didn't say thank you or goodbye. The quality of service was similar to what you'd expect at "Dai Pai Dong". However, the foods were served fast to the table, the seats were comfortable and it's quite spacious. The restaurant was actually bigger than what it looked from the outside.
Price: 8 dim sums, 3 portions of tea, a coke, plus 10% service charge arrived at $270. It's reasonably cheap in HK.
Overall, we had a nice breakfast here. The food quality was better than what I expected, the service was worse than average and the price was cheaper than what I thought it'd be. To my understanding, Federal Banquet is the only dim sum restaurant at Plaza Hollywood so it would be the only place to go if you want to have dim sum at this shopping centre.