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2024-05-04
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I booked this restaurant to celebrate my husband's birthday. Originally, I reserved a table for 6:30, but I arrived at the restaurant alone at 6:00. Immediately, the staff reminded me that I had to vacate the table in two hours. So, I asked the staff if I should be seated now since I booked the table for 6:30 and my husband hadn't arrived yet. I would have been totally fine with waiting at the bar until my reservation time. By the way, the restaurant was not busy at 6pm😅. Constantly reminding me
I booked this restaurant to celebrate my husband's birthday. Originally, I reserved a table for 6:30, but I arrived at the restaurant alone at 6:00. Immediately, the staff reminded me that I had to vacate the table in two hours. So, I asked the staff if I should be seated now since I booked the table for 6:30 and my husband hadn't arrived yet. I would have been totally fine with waiting at the bar until my reservation time. By the way, the restaurant was not busy at 6pm😅. Constantly reminding me of the two-hour time limit from booking, booking confirmation, and at the restaurant didn't leave a good impression at all. It's not the service one would expect from a five-star hotel restaurant (at least not based on my previous experience in Hong Kong). In the end they seated me in a nearly empty restaurant.
Once I sat down, I ordered a still water. When my husband arrived at 6:15, the waiter again asked him if he wanted still or sparkling. I gestured to my glass of still water as I didn’t understand why he asked again, to which he added, “Do you both want the same?” Then he explained the water was free flow, but no one mentioned to us earlier, and the waiters also didn’t take any initiative to introduce the menu, and we had to flag one down to ask about their signature dishes. As they served the bread, they forgot to provide the bread plate, and halfway through our mains they realised and finally brought us one. (I just feel that lack of training for the staff or just bad management, the staff was actually friendly).
The main courses were neither outstanding nor terrible, it’s just nothing to write home about. The signature porterhouse was properly cooked but it didn’t have that “mind blowing” taste that a customer would anticipate. Especially if they know the name that bears the restaurant’s name - Dario Cecchini, the world famous butcher made famous by Netflix’s Chef’s Table. To make things even more confusing, many of their steaks are not even from Italy, they’re from Australia and Japan. There are certainly better options in the city for authentic Florentine steak.
For dessert we ordered Tiramisu, I mentioned it was a birthday dinner during reservation and provided my husband’s name expecting it to appear on the dessert plate, they forgot about that too and just wrote “Happy Birthday” instead.
At around 8:15, we hadn’t finished our wine nor did we ask for the bill, they approached us with the bill and said “if you don’t mind” (in retrospect I kind of did 😂). I understand you want us to stick to our 2 hour time limit, but why rush us to leave when your restaurant was not full. (Is it because of the free flow water 🤣🤣🤣?)
The restaurant isn’t cheap either, we spent HKD$35xx for 2.
We will not go back again, there are many better alternatives within the city.
Book咗呢间餐厅同老公庆祝生日，本身book咗枱6:30，但我自己一个人6:00早到去咗餐厅攞枱，职员即刻提醒我两个钟要交枱，所以我问职员咁我而家应唔应该入座？因为我book枱系6:30而我老公亦未到。如果你哋餐厅满座，叫我去酒吧坐阵先，我觉得冇问题，其实餐厅6:00都未有人，不停俾人提住两个钟还枱感觉唔太好，唔系一间五星级酒店餐厅应有服务（至少我之前去𠮶啲未试过系咁）。
最后佢都系比我入去坐，首先叫咗枝still water，坐一阵6.15左右老公到咗，侍应就问我老公想饮still or sparkling，我就同佢讲我已经嗌咗一支still water ，跟住佢话”你哋要一样?”之后先解释原来啲水系free flow，一路都冇人讲过，亦都冇人主动介绍Menu，要我哋主动去揾人问佢哋嘅signature，serve 面包唔记得俾面包碟，之后中途发现先俾返我哋。(其实所有侍应都有善，可能只系training唔够or bad management）
Main course porterhouse steak 好普通。
食物冇一样系好食到令你会想再去呢间餐厅，亦都冇一样嘢系好难食。
最后叫Tiramisu dessert，因为book枱𠮶时有讲生日，亦都有同佢哋讲要写名，但最后系冇咗个名嘅。
大约8:15左右，我哋未叫埋单，酒都未饮完，主动攞张单俾我哋埋单😂 你要我遵守两个钟头规矩冇问题，但你哋餐厅唔full，点解要咁赶客呢？ (唔通系因为啲免费水？🤣🤣🤣）
两个人今晚消费系HK$35xx
唔会再去，有好多更好选择
张贴
