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2015-03-22
1370 浏览
Came here with my two friends for lunch on a weekday. We were all interested as we have always seen lineups at this place. It took about 10 minutes before we were seated. The restaurant was full so it was expected that service would be slower than usual, however over the course of our lunch we found out that it was not only the speed to be the issue, the service is totally unacceptable. As mentioned after being seated, it took about 10 minutes in order to get attention of the waitress to help us
So what happened to our soup you may ask? About 10 minutes after our main course has arrived, they decided to let us know that there was no lobster bisque left. It took 30 minutes for them to let us know they are out of stock. With no choice left we told them to just give us the salad instead. However, about 10 minutes after that the waitress came back to say that we could we served mushroom soup instead which we took. At this point we were able to get her attention and we ordered our drinks. The rest of our order came shortly after. My friend who ordered a coffee having not realized that it was being served with cream already inside requested to have it changed for a black one. At that point we were finished with our meal. 20 minutes have passed and still no coffee. We waved the waitress over to ask whether we would get another cup of coffee, in which she replied "yes" and left. During our wait of our coffee, which ended up about 30 minutes we over heard and witnessed what only solidified our how we felt about their service. The table beside us called over the waitress and confronted her for her bad attitude and service. The conversation went along the lines of "When I talk to you, you give me no expression and do not acknowledge you hear me, I do not know whether you can hear me or if you understand chinese or english. And above all, when you try to talk to me I can not hear you at all, it seems you are mumbling to yourself".
About the food. We ordered, mushroom soup, chicken alfredo spaghetti, spaghetti bolognese, and their carnivore pizza. The alfredo had good flavor, the bolognese was a let down. It had barely any taste at all. The pizza was medicore, like any other pizza you could get anywhere. Overall I thought the food was acceptable for the price. I would not come back again due to the poor service and hygiene. I cannot imagine myself or anyone eating with those dirty utensils and dishes. It does not take much effort to inspect whether the dishes are clean and dry but these people were too lazy to even do that. No excuses can be made for serving plates with wet piece of spaghetti on it or tomato sauce over it.. multiple times. Avoid this place at all costs.
张贴