Cupping Room

营业中

休息中

Item: Cupping Room
Rating: 1
Author: The Taster

3.5

57 食记

味道

环境

服务

卫生

抵食

3063

尖沙咀

$101-200

西式三文治 All Day Breakfast 咖啡店

条款及细则:
餐厅:	Cupping Room
优惠:	于此国泰伙伴餐厅用餐赚里 ! 国泰会员于伙伴餐厅消费可赚高达HKD4 = 2里数。受有关条款约束。
立即加入国泰会员计划，今日开始累积里数！
国泰会员每次可赚取「亚洲万里通」里数之消费额上限为港币10,000元。会员凡于国泰伙伴餐厅作合资格消费，每港币4元可赚取2里数。而渣打国泰Mastercard®客户凭卡消费可享每港币4元赚取2里数，包括合作伙伴餐厅合资格消费之餐膳里赏（每港币4元赚取1里数）及基本餐饮类别之合资格签账奖赏（每港币4元赚取1里数）。赚取之「亚洲万里通」里数将根据餐饮与膳食消费，包括服务费、税项及小费的总和而计算。惠顾特定推广套餐或不可赚取「亚洲万里通」里数。请预先向个别「赚里餐厅」查询。赚取的「亚洲万里通」里数将于认可餐膳消费交易后10个工作天内存入会员的账户。

须受其他国泰条款及细则约束。

The Taster

等级2

I really don't like to write bad reviews on restaurants but I feel obligated to share my experience to everyone that visits West Kowloon Park hoping to have a nice and relaxing experience there. I brought my family: Wife, 2 year old Baby, Dog and myself.

Located near the HK Palace Musuem Ground Floor, they share the space with a few other restaurants. Looking at the menu we thought this would be a great place to enjoy a lunch with the family.

My wife went in to order, immediately you will notice that the staff inside the restaunt / coffee shop simply DO NOT CARE. My wife was carrying my son and ordered their 2 available pastas and asked them to remove spices and seasoning (where possible). This isn't rocket science and we are talking about 2 pasta dishes that could have easily been made without spices.

The lady staff that took our order gave us a b***h face and told us that some of the "sauces" are pre-mixed. We waited for around 15 minutes for our order only to receive both pasta with basically all the seasoning.

If you look at the photos from the other reviewers, you will see that the seasoning and sauces are simply added after the pasta is cooked. Not only did they not remove the spice, they simply did not care. My poor baby looking for a pasta dish took a bite of the King Prawn Spaghetti Aglio e Olio (which should only contain garlic and oil) and was crying after being hit with chili spices.

Fed up with their attitude and service, we simply stacked the food on top of each other and returned the plate inside the coffee shop.

Given Hong Kong's current condition - how can an establishment be so un thoughtful and disrespectful. What a terrible and horrible experience to put any baby & family through.

If you have an infant and you don't eat spicy food, I simply suggest to NOT support this establishment.