58
18
11
等级2
5
0
Horrible service
2023-11-21 1899 浏览
Booked this place to celebrate my friend’s birthday. The reservation is already not the friendliest system where you needed to reserve with credit card and they have a rather stringent cancellation policy. But that’s fine if they are that hot and in that popular demand (which was not as the place was mostly empty). Anyway I put in a note that I wanted them to write bday greetings on the dessert plate. The restaurant confirmed the bday note with me the day before the meal, and I thought that’s go
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Booked this place to celebrate my friend’s birthday. The reservation is already not the friendliest system where you needed to reserve with credit card and they have a rather stringent cancellation policy. But that’s fine if they are that hot and in that popular demand (which was not as the place was mostly empty). Anyway I put in a note that I wanted them to write bday greetings on the dessert plate. The restaurant confirmed the bday note with me the day before the meal, and I thought that’s good and proactive. But on the actual day of the meal, they completely dropped the ball. And when I texted them later the day..here’s the response I got. Don’t think I would be returning considering there are so better yakitori place with decent services
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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