Bread & Beast (已結業)

I have been a loyal customer at this sandwich shop since it opened. However the most recent experience has been quite negative when it comes to service. I had waited for more than 20 minutes for my sandwich and was told my ticket was misplaced. Given this is a relatively small restaurant and there seems to more than enough employees at the restaurant, misplacing an order placed at the counter and with the customer sitting right in front of the counter is simply unacceptable.