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2013-03-14
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Even though food is arguably the most important aspect of a restaurant, the service at Uno Duo Trio was so bizarre that it completely distracted me and my friends from the Italian cuisine.Helmed by owner-chef Lana Oliveiro, Uno Duo Trio features a simple menu that uses fresh ingredients directly flown in from Italy. The restaurant has relocated from Paterson Street to Yiu Wa Street (behind Time Square in Causeway Bay), and the decor of the restaurant is cosy and rustic, with little trinkets and
Helmed by owner-chef Lana Oliveiro, Uno Duo Trio features a simple menu that uses fresh ingredients directly flown in from Italy. The restaurant has relocated from Paterson Street to Yiu Wa Street (behind Time Square in Causeway Bay), and the decor of the restaurant is cosy and rustic, with little trinkets and simple furniture helping to create a homely feeling. The restaurant accommodates around 20 to 30 diners, and I decided to try it out as it was recommended by a Hong Kong food magazine.
By bizarre service, I don't mean rude or offensive - I literally mean strange and confusing. There were two blonde (presumably Italian) waiters and an Asian lady at the restaurant. As the lady was standing at the entrance, we thought that she was the receptionist at first, but quickly realised that she wasn’t when she didn’t even lift her eyes as we entered the restaurant. The two waiters were friendly and amiable, but seemed to be completely clueless - even though only two tables were occupied, we had to ask three times and wait for around 20 minutes before we got some water. We asked them some questions on the menu but they had no idea (we wondered if they only worked here on Sundays, but still, the service was below par!) The Asian lady brought us the bill at the end of our meal, and reminded us twice to “check that everything [on the bill] was right”. She must have done it out of good intentions, but it came across as slightly condescending.
I have read mixed reviews on the restaurant before I came. A set lunch, without dessert or coffee/tea, cost around $146-168 before service charge, and after ordering a few additional items we paid around $240 per head. Perhaps we came on an off-day, but for what we paid the food did not really impress.
After my meal, I googled the restaurant and realised that some other bloggers also wrote about the weird/ hilarious experience they had at the restaurant - it was good to know that I wasn’t the only person to have gotten a bit of a shock. Uno Duo Trio是一间由 厨师Lana Oliveiro 经营的意大利家庭菜餐厅,看到饮食杂志推荐后便决定和朋友去试试。我认为食物水准一般,只有意粉和意大利烩饭较为出色。印象最深刻的是两位金头发的男侍应,他们虽然态度友善,但服务非常慢(我们等一杯水等了二十分钟) ,而且对餐牌好像一无所知,我们觉得十分搞笑!
We were finally given some bread around 25 minutes after being seated. The bread was warm and had an attractive sweetness, but the crust was too hard and a bit burnt. (1) The appetiser, Prosciutto di Parma with Melon, had an addition of melon juice and mashed melon. I admired the creative touch, but it didn’t add anything much to the dish. (2) The Toast with Tomato & Meat Sauce was made with the same type of bread as that in the bread basket. The tomato and meat sauce had a normal, meaty taste and the toast was nicely covered in some cheese, but again my complaint was that it was a bit burnt. (3) My friend ordered a Florentine salad of Bread and Tomatoes as she wanted something light and refreshing, but there seemed to be way too much meat in proportion with the chopped tomatoes and cucumbers. In fact, there wasn't too much meat, there was just too little veggies. (4) The Carrot Soup had a beautiful orange colour and the sweetness of the carrots shone through. However, it could benefit from a much heavier hand in the salt pot. (5) Moving on, we had the Risotto with Spinach & Parma Ham, and it fared much better than the appetisers. The risotto had an al dente, springy consistency and was flavour-packed and refreshing - it was surprisingly lovely! (The presentation was a bit plain, but given how it was supposed to be “home foods”, we’ll let it go.) (6) We also ordered the Baked Tube Pasta with Broccoli, Pancetta & Bechamel, which although took a while to arrive, was worth the wait. The pasta was covered in a generous and alluring layer of cheese, and the broccoli and pancetta were the perfect companions for the pasta. The bechamel sauce was creamy and faultless. (7) The Roast Pork with Honey Orange Glaze was well executed. The roast pork was juicy, and the fruitiness of the honey orange glaze accentuated the pork's natural flavours. (8) As our set meal did not include desserts, we ordered two from the à la carte menu and shared them amongst the three of us. The first one was the Velvety Chocolate Mousse Cake ($28), which although looked more like chocolate mousse than a mousse cake, was awfully chocolatey, smooth and creamy. (9) The Tiramisu ($38) was rich and delectable, but the piece of biscuit on the side was not so great, as it was sickly sweet and persistently stuck to the teeth. (10) I ordered a cup of Latte ($30) and it was not bad. Ciao!
张贴