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2014-01-14
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If you plan on dining at Ronin in a group of more than 2+ people and plan on ordering their 'Tasting Menu' I would forget it.On the 10th Jan we dined in a group of 3 and for those who dont know, Ronin has the WORSE seating arrangements which is either to be crammed together on a bar stool or the 'standing bar table option'. Since we booked 1 week in advanced we were 'lucky' to be seated on the crammed bar table.After being seated the night continued on a downward spiral as after we orderd the $9
On the 10th Jan we dined in a group of 3 and for those who dont know, Ronin has the WORSE seating arrangements which is either to be crammed together on a bar stool or the 'standing bar table option'. Since we booked 1 week in advanced we were 'lucky' to be seated on the crammed bar table.
After being seated the night continued on a downward spiral as after we orderd the $900 tasting menu we were shocked to receive most of our courses on 1 small plate/bowl and we're expected to share amongst each other which;
1) you don't expect to do when paying $900 per person
2) the dishes served is not easy to share in 1 bowl especially if you are sitting on a crammed bar table . For eg;
i) messy bits of beef and vegetables- refer to pic, NO serving utensils were provided
ii) for the crab meat and roe dish ALL 3 servings were stacked on 1 crab shell and Ronin expected us to scrap each servings ourselves which again NO serving utensils were provided.
At this point we noticed that the diner who was alone and sitting next to us received the same dish ie the crab meat and roe BUT his individual portion was close to the same as our 3 portions combined and not only that displayed allot nicer in his own shell compared our crammed dish.
So at this point we had enough of our scrappping , digging and trying to share our small portions so we asked the waiter nicely if the chef can serve our meals individually.
The waitor came back with the response from the chef that it was very 'difficult' to serve each dish individually for a group. So when we asked why the customer sitting next to us was paying the same $900 per person for the Tasting Menu to us yet is receiving much larger portions to us in comparison the waitor only replied that was not true and he thought to be funny and replied 'sharing is caring'. This did not sit well for us considering we were giving Ronin more business than the lone diner next to us who by then made it very obvious he was more than happy to receive his better treatment by saying 'thats because he was a Westerner' (FYI our group of 3 are Chinese , though I dont want to divert this into another issue when thats not the point of this review and also we are not racist people)
Anyway the the night did not get any better as the chef ignored our request and continued to serve us small portions while the lone diner next to us would receive his bigger and better presented portions as if the Chef wanted to make a point to us. We believe the chef was simply too lazy to serve our portions separately or they just were too stingy to hire another kitchen hand. Whatever reason it also gave them an excuse to provid much smaller servings by cramming all our food 1 dish than serve us individually which is totally WRONG for the prices they charge.
Our bill came to approx $4,000 (refer to pic of receipt) in total for 3 people and we we're left hungry still and vivid with the bad treatment , and not only that they pushed us off our table at 8:30pm cause they had another booking. On top of this it was my friends birthday so it ruined the celebration, thinking back had it not been a Birthday gathering I would have tried to pursue the issue further.
Usually I dont write reviews but have done so and included a pic of our overcharged bill to make it clear to everyone that this is a genuine review and want to warn anyone not to get ripped off like we did.
BTW in regards to taste of food we have had better with 10times better service and more comfortable seating arrangements
张贴
