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2023-08-07
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Terrible dine-in experience with poor service and poor food.On my birthday this year, I decided to dine-in there despite all the troubles to take my toddler to travel long distance under super hot weather and no lift at the MTR station.However, we were not welcomed because we brought our stroller with us. We made a reservation with request for baby seat. We forgot to ask about space for stroller. We got a table next to the door. They said the stroller (folded up) will block the sensor of the aut
On my birthday this year, I decided to dine-in there despite all the troubles to take my toddler to travel long distance under super hot weather and no lift at the MTR station.
However, we were not welcomed because we brought our stroller with us. We made a reservation with request for baby seat. We forgot to ask about space for stroller. We got a table next to the door.
They said the stroller (folded up) will block the sensor of the automatic door in case putting on the right of the table. The customer on the left refused to allow our folded up stroller to be put on the left of our table. They insisted that we have to put the stroller outside the shop which I am not comfortable with. Without offering any other help or solution like putting else where in the shop or changing us to another table or moving the table a little bit in case it blocks the sensor, the staff even just walked away leaving us at the table. Finally the stroller was settled which we put it on the left of the table and It was tested that it will not block the sensor.
Despite the incident we chose to stay for dinner since we made the reservation. However the food was so disappointing. Spaghetti with pulled pork in tomato source also went wrong. The meat was hardly noticable and there was chopped skin of boiled tomatoes which you feel like eating pieces of paper. The potato skin on the side of another dish was also hard to chew and the clams were tasteless. The meal was so tiring and unpleasant. We decided to skip dessert even it was my birthday.
My birthday dinner was ruined by this terrible dine-in experience.
Highly not recommended.
No next time.
$1
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