影片
更多
2018-06-07
470 浏览
18 grams 以前系我最钟意既 cafe 之一，以前好钟意介绍呢间cafe 俾friends，同feature佢既latte art 系 ig。佢既咖啡真系above-average，无论香味、口感都一流。但系，近日我同个 friend 两次系 cafe 既经历，令我重新思考系咪会再帮亲。M: 我 G: 18 Grams 员工到达cafe时 5:50pm，我唔太肯定仲有无tea setsM: 今日系咪无 tea sets 啦？G: 无 M: 嗯⋯⋯要分开买咪贵开多啰⋯⋯ （心感可惜）G: 如果你谂真D，其实价钱差唔多（作为一个常客，我好清楚我个多士set，upgrade埋杯咖啡，会系大概$80-90; 而家分开买，价钱大概会贵左$40)M: 嗯，好似都差几多bor (可惜、疑惑，同唔知买咩好)G: 咁你买唔买呀？（批判、声线向上)M: 听你咁讲，你系咪唔想我地买咖啡呀？G: (讽刺) Up to you~ （中文：随得你啦～）作为一个咖啡迷，果刻我真系觉得好offended，前所未有咁失望而离开左呢间好钟意既 cafe，服务质素认真需要改善。18 Grams used to
M: 我 G: 18 Grams 员工
到达cafe时 5:50pm，我唔太肯定仲有无tea sets
M: 今日系咪无 tea sets 啦？
G: 无
M: 嗯⋯⋯要分开买咪贵开多啰⋯⋯ （心感可惜）
G: 如果你谂真D，其实价钱差唔多
（作为一个常客，我好清楚我个多士set，upgrade埋杯咖啡，会系大概$80-90; 而家分开买，价钱大概会贵左$40)
M: 嗯，好似都差几多bor (可惜、疑惑，同唔知买咩好)
G: 咁你买唔买呀？（批判、声线向上)
M: 听你咁讲，你系咪唔想我地买咖啡呀？
G: (讽刺) Up to you~ （中文：随得你啦～）
作为一个咖啡迷，果刻我真系觉得好offended，前所未有咁失望而离开左呢间好钟意既 cafe，服务质素认真需要改善。
18 Grams used to be my favourite. I have been recommending this cafe to my friends and featuring it several times on my social media. Their flat white never fails- often aromatic and fruity, with a thick and creamy body. Yet, there have been two unwelcoming incidents my friends and I have encountered that have made us rethink on whether the cafe is worth visiting.
There was one time my friend sat alone at the table, enjoying the coffee. The staff requested her to sit at the bar table in a blunt tone without excusing himself.
The recent incident being...
M: Me G: 18 Grams Staff
Visit at around 5:50pm. Ain't sure if the usual tea sets are still available.
M: Is there no more tea sets today?
G: No (blunt tone)
M: Ah... it's gonna be more expensive then to order the toast and coffee separate. (feeling unfortuante)
G: If you think about it, buying sesaparte and tea sets are about the same price.
(Being a frequent customer, I know my usual toast tea set, with a beverage upgrade to flat white is about 80-90HKD and buying separate makes it around 40HKD more expensive.)
M: Ah.. hmm I don't think so. (feeling unfortuante and unsure what to get for my tea time)
G: Do you not wanna buy coffee then? (judgmental and raising his voice)
M: Are you telling me to not buy cofee then....
G: (sarcastic and playful tone) Up to you~
Honestly, I felt offeneded and disappointed that i was able to hold my temptation and leave the cafe I used to love so so much. Two times of such unwelcoming service is more than enough. The CS of the cafe seriously needs an upgrade.
张贴