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Very disappointing services
2023-02-26 146 浏览
It was a very unexpectedly poor dinning experience I have ever had. Owing to the promotion of restaurant week, I have tried their promotion lunch set menu yesterday. I could not believe I needed to wait for half an hour just for the starter to be served, notwithstanding we had tried to chase the staff for more than 3 times and explained to them we were in a hurry due to our limited lunch hour. They did not even take any initiative to explain / take any possible remedial actions to settle this un
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It was a very unexpectedly poor dinning experience I have ever had. Owing to the promotion of restaurant week, I have tried their promotion lunch set menu yesterday. I could not believe I needed to wait for half an hour just for the starter to be served, notwithstanding we had tried to chase the staff for more than 3 times and explained to them we were in a hurry due to our limited lunch hour. They did not even take any initiative to explain / take any possible remedial actions to settle this unpleasant situation until we repeatedly expressed our dissatisfaction. I could not see any sincere apology from their services. They said that they would send me the message for more details of certain discount for the next visit. Until now, where is that message?

Eventually, we needed to have the main dishes for take-away. When we were back to office, I just realised they even did not provide us with any dinning utensils. I could not understand how this apparently high-standard restaurant could provide the customers with so reckless services no matter for dining in or take-away.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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