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2016-09-16
3432 瀏覽
16/9/2016 同家人去九龍灣喜悅軒飲茶,第一次試呢間酒樓,眼見身邊其他枱都有另一款點心紙,就想問啲待應拎,第一個阿姐應咗我哋之後就無follow到,所以搵另一個較得閒嘅阿姐。點知呢個阿姐就不停話枱面個座咪攝住囉,我哋都不停同佢講返真係無,個阿姐好唔耐煩地拎咗隔離枱張點心紙,之後仲黑哂口面嚟“炒”我哋枱上攝點心紙嘅座,慌死我哋呃佢,特登俾野佢做咁! 之後仲不停口up up話我哋麻煩又“哦哥”,我哋就忍唔住出聲嘈佢,身邊其他食客都聽到我哋雙方口角,但都無一個部長或經理過嚟了解件事。事後個阿姐經過我哋張枱都仲話我哋痴線呢下真係火都嚟!!!! 即刻搵個部長埋嚟,先係一個男部長,佢聽完,一句交代都無就走咗過咗十幾分鐘,有個女副經理走埋嚟佢話今日好忙,人手唔夠; 又話頭先個部長唔做㗎喇,個男唔想跟進至叫佢過嚟; 仲話頭先話過個阿姐,個阿姐仲駁佢咀。老實講,個女副經理講嗰啲理由都唔可以接受啦咩叫忙啫,忙就可以咁嘅態度喇咩? 同埋依家只係問你拎張點心紙啫,又唔係叫你做啲咩。好明顯佢哋嘅員工培訓唔好啦,啲員工對客人態度差,對上司態度又差; 員工與食客有爭執都無人來跟進事件。大家唔想受氣嘅話,就好好
點知呢個阿姐就不停話枱面個座咪攝住囉,我哋都不停同佢講返真係無,個阿姐好唔耐煩地拎咗隔離枱張點心紙,之後仲黑哂口面嚟“炒”我哋枱上攝點心紙嘅座,慌死我哋呃佢,特登俾野佢做咁! 之後仲不停口up up話我哋麻煩又“哦哥”,我哋就忍唔住出聲嘈佢,身邊其他食客都聽到我哋雙方口角,但都無一個部長或經理過嚟了解件事。
事後個阿姐經過我哋張枱都仲話我哋痴線
呢下真係火都嚟!!!! 即刻搵個部長埋嚟,先係一個男部長,佢聽完,一句交代都無就走咗
過咗十幾分鐘,有個女副經理走埋嚟
佢話今日好忙,人手唔夠; 又話頭先個部長唔做㗎喇,個男唔想跟進至叫佢過嚟; 仲話頭先話過個阿姐,個阿姐仲駁佢咀。
老實講,個女副經理講嗰啲理由都唔可以接受啦
咩叫忙啫,忙就可以咁嘅態度喇咩? 同埋依家只係問你拎張點心紙啫,又唔係叫你做啲咩。好明顯佢哋嘅員工培訓唔好啦,啲員工對客人態度差,對上司態度又差; 員工與食客有爭執都無人來跟進事件。
大家唔想受氣嘅話,就好好選擇是否光顧此店了
張貼