203
29
3
餐廳: Fleur (南豐紗廠)
資訊:

為推動全港減鹽減糖新飲食文化及新生活態度，環境及生態局、降低食物中鹽和糖委員會及食物環境衞生署食物安全中心推出了「少鹽少糖食店計劃」，參與食肆會提供少鹽少糖選項予顧客，部份更會提供特定減鹽減糖菜式。參與減鹽減糖食肆會獲發計劃標誌，以供張貼於店舖內，供顧客識別。詳情可在此瀏覽：https://www.eeb.gov.hk/food/cn/committees/crss/restaurants.html
等級1
3
0
Completely Ignored
2020-01-19 280 瀏覽
Went there with high expectations, wife telling me how good this place looks. Got there and the place was full. Staff said I could give a mobile number and they'd call me when a seat was available. Never did we receive a call. 60 mins later I went back and they said they couldn't call us because mobile phone reception was terrible near the restaurant. What an absolute lie! We had a great reception and we knew that because we kept looking at our phones for their call.As if this weren't enough,
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Went there with high expectations, wife telling me how good this place looks. Got there and the place was full. Staff said I could give a mobile number and they'd call me when a seat was available. Never did we receive a call. 60 mins later I went back and they said they couldn't call us because mobile phone reception was terrible near the restaurant. What an absolute lie! We had a great reception and we knew that because we kept looking at our phones for their call.

As if this weren't enough, they forgot our order. We ordered a Burger Lover, a Seafood Lover and a flat white. We waited for 20-25 minutes until we couldn't wait any longer so I asked the staff for the progress of our order. They said there wasn't any order from our table. We had to reorder. We were hangry.


Credit to the manager though. He offered my wife a drink who was at the time fuming. Other staff were deflecting responsibility. Hope the manager can find more honest and better helpers.

Anyway, food was good. More staff training obviously required.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
  • 推介
    已推介
  • 檢舉
2 已推介
    張貼
    評分
    環境
    服務
    衛生
    用餐日期
    2020-01-19
    等候時間
    60 分鐘 (堂食)
    人均消費
    $170 (午餐)