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2013-03-11
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去食野，永遠第一印象唔係食物水準，而係服務水準。可能係我對「酒店」嘅期望太高...一班人去飲茶，為咗唔洗等，早兩日已經online book位，諗住萬無一失，點知...去到好多人企咗喺度，個知客忙到唔停，仲係周圍走嗰隻，話佢知我book咗位，佢望一望電腦就叫咗我去一邊企，我諗住佢真係記得我，點知唔太似，因為最後我等咗20分鐘，等到唔耐煩再去打搞佢，佢先好似「醒起」我仲等緊位！我早咗10分鐘去到，預咗要等，但係無諗過唔計我早到嘅10分鐘，book咗位都仲要等20分鐘先有位，仲要俾我喺等嘅過程中見到一位喺我之後先到嘅太太，俾完封利是個知客之後，仲早過我有位，我唔知佢有冇book，但係我等嘅20分鐘令我完全覺得嗰封利是係有影響嘅！終於坐低，又有另一樣你諗唔到喺「酒店」會發生嘅事...張枱布污糟到呢...(自己睇啦...)到咗呢度，我已經對佢地食物乜興致都冇晒，不過既然咁多人一齊，就食咗先講。我地叫咗十幾碟點心，加一個飯，其中有：味道一般啦，之前去煌府好食過佢囉...>>呢個幾得意，個皮係粉果皮，啲蝦都幾大隻，作為窩貼有啲驚喜>>雖然得三隻，但係超大隻！啲飯好濕
一班人去飲茶，為咗唔洗等，早兩日已經online book位，諗住萬無一失，點知...
去到好多人企咗喺度，個知客忙到唔停，仲係周圍走嗰隻，話佢知我book咗位，佢望一望電腦就叫咗我去一邊企，我諗住佢真係記得我，點知唔太似，因為最後我等咗20分鐘，等到唔耐煩再去打搞佢，佢先好似「醒起」我仲等緊位！我早咗10分鐘去到，預咗要等，但係無諗過唔計我早到嘅10分鐘，book咗位都仲要等20分鐘先有位，仲要俾我喺等嘅過程中見到一位喺我之後先到嘅太太，俾完封利是個知客之後，仲早過我有位，我唔知佢有冇book，但係我等嘅20分鐘令我完全覺得嗰封利是係有影響嘅！
終於坐低，又有另一樣你諗唔到喺「酒店」會發生嘅事...張枱布污糟到呢...(自己睇啦...)
到咗呢度，我已經對佢地食物乜興致都冇晒，不過既然咁多人一齊，就食咗先講。我地叫咗十幾碟點心，加一個飯，其中有：
味道一般啦，之前去煌府好食過佢囉...>>
呢個幾得意，個皮係粉果皮，啲蝦都幾大隻，作為窩貼有啲驚喜>>
雖然得三隻，但係超大隻！
啲飯好濕，一粒粒，好似鬼老risotto ...
以下係點心紙以供參考：
Going to a restaurant, the first impression always from the services not the food. May be my expectation of a "hotel" is too high this time...Since we have a bunch of people going to yum cha together, I made reservation online 2 days before to avoid waiting, but thing not going as expected...
When we arrived, there were a lot of people waiting at the front desk. The waitress at the front desk was busing running here and there. I finally got a chance to let her know my reservation and she asked me to wait around after having a glance at the computer. I thought she was well noted but I found that I was wrong after waiting for 20 min and had to "remind" her about my booking... I arrived 10 min earlier than my reservation so I was prepared to wait, just I didn't expect for 20 min, excluded my 10 min early arrival. During this 20 min, I saw a lady arrived later than me, but after she gave a red pocket to the waitress, she got her table before me!! I don't know if this lady made reservation or not, but this 20 min wait makes me believe the red pocket did mean something!!!
Finally, we got our table, however, there was something you don't expect in a restaurant in a "hotel"... a dirty table cloth (see pic1 above)
At this moment, I am not interested in the food anymore. However, with friends, let's enjoy~~
We ordered around 10 dim sum and a plate of steamed rice. (See picture above)
Pic 2 - Deep fried squid: Fair, I had a better one at Palace Wedding Banquet before.
Pic 3 - This one is interesting, the wrapper is chewy which is different from normal fried dumplings. Also the shrimps are very big~~ Good choice!!
Pic 4 - Steamed shrimp dumplings: Though only 3 pieces, but the dumplings were big and tasty~~
Pic 5 - The rice is very wet, like risotto ...
Pic 6 - Menu: for reference only~~
題外話/補充資料：
整體嚟講，嘢食唔算差，都算足料，不過服務水準就好難以「酒店」嚟形容囉... 待應雖然反應唔快，但係都算係有禮貌，不過個知客同埋個帶位嘅阿姐(似manager grade)就實在係... 知客唔再提嘞，嗰位阿姐嘅變臉技，勁過國寶級大師，呢頭四萬咁嘅口望住啲客話：呢邊請，一秒後黑口黑面到好似見到殺父仇人咁...勁！
會唔會再去真係要諗諗...
In short, the food quality & quantity are good. The only problem is the services. Though the waiters and waitresses were not very responsive, they were quite polite. However, the waitress at the front desk and the manager-like person who lead customers to their seats are quite rude. The manager-like person changed her face from big smile (while she was asking customers to follow her to their table) to super long face (right after she finish "please come with me...") in ONE SECOND!!!
Not sure if I will visit again...
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
