影片
更多
2023-11-21
1843 瀏覽
I’m not one to write reviews but cannot help to do so since it’s the WORST birthday dinner I have ever had in my entire life with continuous hiccups throughout the night.Lack of attentiveness and professionalism of our server in charge of our private dining room. He was dismissive and inattentive throughout our entire meal. Not only did he consistently forget our requests, but he also displayed a lack of basic courtesy and respect. Furthermore, the service was incredibly slow, and our food took
Lack of attentiveness and professionalism of our server in charge of our private dining room. He was dismissive and inattentive throughout our entire meal. Not only did he consistently forget our requests, but he also displayed a lack of basic courtesy and respect. Furthermore, the service was incredibly slow, and our food took an unusually long time to arrive at our table.
· Consulted the server about the dryness of our champagne, he simply stated that it is obvious because the name includes the word “brut”. This was expressed in a rather blunt and condescending manner.
· Politely hinted that food that can be served when the server impolitely stated he was responsible for that and was caught up with other matters outside.
· Waited for half an hour just for the appetisers to arrive and had to request bread ourselves.
· The server left the champagne bottle on the table and did not come back after a while even though the glasses and ice bucket were already served in the dining room.
· The server asked whether he is serving 4 dinner sets when there were 5 people in the dining room.
· The server forgot to bring another wine glass and had to be reminded again.
· The server forgot to pack the bread and had to be reminded again.
· The server placed the birthday cake slice in front of my mother instead of myself.
Wrote a complaint email to them and only got a mediocre apology back.
張貼