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2020-11-22
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Bought a birthday cake at the shop 2 weeks ahead of the big day, but I was very disappointed with their product and services for a few reasons: 1) i wrote in the comment of my order that I m allergic to peanuts and want to make sure there is no peanut in any of the ingredients. The boss only managed to notice my comment when I went to pick up the cake, and he immediately called someone to confirm. What if there were peanuts in the cake... What was I suppose to do? Left without my birthday c
1) i wrote in the comment of my order that I m allergic to peanuts and want to make sure there is no peanut in any of the ingredients. The boss only managed to notice my comment when I went to pick up the cake, and he immediately called someone to confirm. What if there were peanuts in the cake... What was I suppose to do? Left without my birthday cake? Should they do a better job to check before it was even made?
2) I was charged extra for an option to produce a “message plate” to write something like “happy bday”. My expectation was something edible, however ended up get a piece of paper card with illegible handwriting of my message. Why would someone expect me to pay half a hundred dollar for him to write a birthday card to my loved one on my behalf?
3) the cake was very good looking but with terrible texture and taste. Right out of the box, the cake collapsed with the bottom all wet. I couldn’t even make the cake stand in order to put in my candle.
All in all, if someone is trying to buy a cake that’s IG or FB worthy to bait like, go for it. If you are like me who has some standard for an edible piece of cake, go somewhere else.
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