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2020-06-29
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This is the first time I went to this restaurant, cos seems with quite good comment and reasonable price as what I saw in this platform.Frankly it's a good restaurant with quality food offered, mostly imported from other countries. However, we specifically ordered 2 sets of "daily fish" which shall cost $290 per set (according to the menu) but eventually have been charged at $480 per set!! And I ordered dessert for 4 persons via phone to celebrate my mom's birthday. According to the menu, des
Frankly it's a good restaurant with quality food offered, mostly imported from other countries. However, we specifically ordered 2 sets of "daily fish" which shall cost $290 per set (according to the menu) but eventually have been charged at $480 per set!! And I ordered dessert for 4 persons via phone to celebrate my mom's birthday. According to the menu, dessert shall cost $68 per person (daily cake topped with fresh cream or ice cream). Eventually have been charged at $580 for a birthday cake. What we have got that day was indeed 4 slices of cakes topped with ice cream. It was not a whole birthday cake but we have been charged for that without prior notice. For both "daily fish" & "dessert", we thought we shall be charged according to the menu instead of different price. We would expect the restaurant staff should "highlight" to us if there is any cost difference vs the menu. This is common sense and polite gesture, instead of throwing a surprise when we settle the bill. The overall experience may lead customers to consider the restaurant is dishonest on offering food prices that are different from the menu.
Even the food is great but with such experience, will definitely not visit again. Already feedback to the restaurant, which they admitted they did not tell us the price because that will be "impolite" to the customers. They don't think they have any responsibility or fault at all. Pls be cautious as don't want others to be cheated or fooled if choose to go there.
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