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2011-09-27
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I wanted to take mum to a nice place in Causeway Bay for her birthday and it seems this restaurant had good reviews and the food looked good. Unfortunately the night was marred by silly mistakes and unprofessional service from the staff.The decoration was nice with soft jazzy tones in the background, and 3 TVs playing Fashion TV which didn't really do much for the ambience of the place when you're promoting food and showing human examples of stick insects. The small room was cozy and could seat
The decoration was nice with soft jazzy tones in the background, and 3 TVs playing Fashion TV which didn't really do much for the ambience of the place when you're promoting food and showing human examples of stick insects. The small room was cozy and could seat about 28 people. The girl who picked up my phone call for reservation asked if I would like to have some words written on the dessert for mum, and I said sure, that's very thoughtful of you. But that was where the good service ended and the bad started.The menu had a decent selection of food in each category and most sounded quite tempting. There was also a set dinner menu, 4 courses for $398, and you could choose from wine/soft drinks/tea or coffee. Also the dessert could be changed for about $30. The wine selection was average, with young wines that didn't stand out.
My parents went for the set menu and on top of that dad ordered an extra La Bon salad because mine looked pretty good (lots of juicy smoked salad, diced duck breast and fresh greens). I ordered the salad, and the angel hair with zucchini and crab meat. So you'd think that if some customers had 4 courses and another had 2, you would at least try to serve the dishes so everyone could be eating at the same time? But no, my salad came pretty promptly, but it was another 15 minutes before my parents prawn salad with sesame dressing came. We were told that the orders were wrong (the only other option was mussels, and I honestly don't see how they could have screwed that up), and the chef had to prepare the dishes again. Whatever.
The mushroom cappuccino came next for my parents. It was served in a dainty cup with 3 croutons and a dollop of truffle oil on the same. The soup was light and fluffy but still creamy, and the truffle oil added a hint of savouriness to it.
Again, my main course came about 10 minutes before my parents, so I made a point not to start without them, and naturally the pasta went cold. Since we've already asked them to serve it at the same time, I wonder if they have problems understanding our requests in their mother tongue. Or maybe they just don't care. Finally came the cod which was tasty and fresh, though the presentation was a bit full on and you couldn't really see what was going on with everything piled high on top of each other. And for my pasta, the sauce was a bit watery and you could see it pooling at the bottom of the dish, but the taste was OK and the crab meat was fresh, but had bits of shell still in it.
For dessert, my dad had the mango panna cotta and my mum the apple roll (or strudel as most people would call it) a la mode. Mum's came on a massive dish with birthday greetings on it, which hopefully saved the night from being an utter disaster.
The staff tried to interrupt as frequently as possible whenever someone had finished a dish to remove it, rather than waiting for everyone to finish one course first before clearing. This created a lot of disruption in our otherwise pleasant conversation, and it was irritating to say the least. If you are going to call yourself a French restaurant (that serves mostly Italian food), please at least observe some basic etiquette of the Western way of dining. And it's Not. That. Hard. Serve each course at the same time for all customers, and remove dishes at the same time. The way they are doing it, they might as well call themselves 好好茶餐廳. And the clients there seemed like they might be more suited to a 茶餐廳 anyway: one guy next to us leaned in towards his pasta and used a fork to transfer the pasta the whole 2 inches of distance between the plate and his face, then proceeded to make the loudest slurping noises when consuming the pasta, and when his mouth was full, he promptly chewed off the rest and let it drop back onto the dish. The 3 young 'uns on our other side was swearing profanely, and not quietly enough that my mother could not hear. I was totally embarrassed. Even if the food was a hundred times better, I wouldn't come back here.張貼
