il Bel Paese (已搬遷) 新店位置

Item: il Bel Paese
Rating: 2
Author: globalfoodie

3.5

15 食評

味道

環境

服務

衛生

抵食

半山

$201-400

意大利菜西餐廳

globalfoodie

等級1

I went to il Bel Paese this evening to get some dinner for my family. I selected a couple of pasta dishes and a salad. When ordering the salad, I was shown 2 plastic containers. One was the half size the other a full size. I ordered one full size to be filled with 2 salad types. I was then handed a ticket to go pay. Once I paid the food was waiting for me in a brown paper bag. I then walked 20 minutes home only to find the salad container half filled. So I then walked all the way back, expecting an apology, but instead I was told the size is relevant to weight not the container. That was never said to me nor is it posted anywhere. After explaining my disapointment, the manager offered to add a small pitifull amount but not fill it, ridiculous! All I wanted was to get what I was sold, a full container, but the manager obviously doesn't care about his reputation or customers. Instead I walked out furious and went to another much more friendly place to get a full sized salad for the same price just meters away. The pasta dishes we had were average at best.