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2019-05-29
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There was just so much wrong with our experience at this particular Tim Ho Wan branch. We’ve been to two others and they were always efficient and respectful. This particular one was horrid- hands down one of the worst service experience I’ve had in Hong Kong. The wait staff were incredibly disrespectful and down right rude. Just lining up, the staff spoke to us in an incredibly condescending manner. When we were finally sat, our table did not have a tea carafe like every other table. We politel
We also overheard one waitstaff calling two seemingly foreign girls- one who was on the larger side, a “wet nurse” in Cantonese as an insult.
There were multiple instances where the wait staff would mutter insults or complaints about tables immediately after interacting with them.
When two girls were sat next to us, they also asked for tea and at this point we had moved the carafe onto our side because we assumed every table had their own carafe and the wait staff rudely points out that we had moved the carafe onto our side- implying we were hogging it.
Food took longer to arrive at our table than other branches and honestly, the quality of the food was not worth the price. You could get better quality dim sum and service for half the price at other establishments in Hong Kong.
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